Shipping policy
Shipping Policy :
Thank you for supporting us !
Below you’ll find all the details about our shipping process, delivery times, and other important information.
Processing Time
All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification once your order has shipped.
Please note that during peak periods or product launches, processing times may be slightly longer.
Shipping Rates and Estimates
Shipping charges for your order will be calculated and displayed at checkout.
We offer standard and express shipping options depending on your location.
| Region | Estimated Delivery Time | Shipping Method |
|---|---|---|
| United States | 4–7 business days | Standard / Express |
| Europe | 5–10 business days | Standard / Express |
| Rest of the World | 7–15 business days | Standard |
Delivery times are estimates and may vary depending on customs delays or carrier issues.
International Shipping
We ship worldwide!
Please note that your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. We're not responsible for these charges if they are applied — they are your responsibility as the customer.
Order Tracking
Once your order has shipped, you will receive an email with a tracking number.
Please allow up to 48 hours for the tracking information to become available.
If you haven’t received your tracking information within 5 business days, please contact us at herpassiontooshop@gmx.fr.
Lost or Damaged Packages
Gait is not responsible for lost, stolen, or damaged packages once they have been shipped.
If your package arrives damaged, please contact us immediately with your order number and photos of the damaged item(s). We will work with you to resolve the issue.
Wrong Address Disclaimer
Please make sure your shipping address is correct at checkout.
We cannot guarantee changes once an order has been processed. If a package is returned due to an incorrect address, you may be responsible for reshipping fees.
Contact Us
If you have any questions about this Shipping Policy, please contact us at:
📧 herpassiontooshop@gmx.fr